Best Buy boosts products, customer service during holiday season
Fifty-eight percent of Americans will buy consumer electronics over the 2007 holiday season, a Best Buy holiday survey reveals, and the electronics retailer is pulling out all the stops to offer enhanced in-store and online shopping. "We start holiday planning 11 months in advance so we can provide the very best experience possible," company President and COO Brian Dunn said. "Our holiday approach is focused on bringing our customers complete gift solutions by offering a wide range of products, knowledgeable sales associates, and premium service to customers whether it's in store, online or through our phone channel." News & Observer (Raleigh, N.C.), The (11/29)