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Mike Figliuolo

Mike Figliuolo is managing director of thoughtLEADERS. Before launching his own company, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. His is a graduate of the U.S. Military Academy at West Point. He's the author of three leadership books: "One Piece of Paper," "Lead Inside the Box," and "The Elegant Pitch."

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What’s your approach to onboarding new managers?

Have you ever fired a client/customer?

How do you handle a project that clearly isn’t going to meet your goals?

How effectively do you/your leaders run informal Q&A sessions with your associates?

Where does the most influence reside in your organization?

What is your organization’s attitude toward paying its suppliers?

How prevalent is online learning in your organization?

How do you accommodate people with learning disabilities on your team?

How well-defined are your people’s personal development plans for this year?

How productively do you use slow periods at work to catch up on important projects?