Trader Joe's Chief Information Officer Ron Glickman said the grocer doesn't "lead with [technology]," but instead wants to focus on better human interaction that technology can help enhance. In this inaugural edition of "The Breakthrough" podcast, Glickman reflects on the transformation of the grocer since he joined in 2013 and looks at how emerging technology is being used by Trader Joe's to drive "really awesome experiences and relationships" with customers.
Trader Joe's CIO: Tech augments "human interaction"
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