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Tail spend is where customers start with Amazon Business, says exec

Many customers that come to Amazon Business begin with tail spend before starting to order core offerings, says executive Prentis Wilson. "We've had a fair number of customers stop managing certain categories and just turn them over to us completely, and they've been able to shift their resources to the other categories that they were trying to spend more effort on and just didn't have the bandwidth to do so," he says.

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