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Pandemic changes focus of workplace health benefits

The coronavirus pandemic has led to greater employee use of telehealth services and has employers considering expanded health plan options, say Dr. Jeff Levin-Scherz of Willis Tower Watson and Ellen Kelsay, CEO and president of the Business Group on Health. "In addition to telehealth, we are likely to see more focus on behavioral health needs and access, strengthening of management of chronic conditions post-COVID-19, and increased interest in advanced primary care and prevention," says Kelsay.

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