Develop a design-thinking strategy internally before thinking about hiring an outsider, write Janou Pakter and Damian Chiam. "Ideal DT candidates are those that have worked on the agency side and then moved to the brand side," they write.
Sign up for HR People + Strategy SmartBrief
News for and about HR executives
Get the intelligence you need: news and information that is changing your industry today, hand-curated by our professional editors from thousands of sources and delivered straight to your inbox.