Clarity is essential for chief HR officers, whether it's being aligned with the CEO on the meaning of "purpose" and "culture" or having the ability to persuade a skeptical board member, says Kevin Cox, CHRO of American Express. "I spend a lot of time trying to pull culture into leadership behaviors at the top of the organization," Cox says.
Sign up for HR People + Strategy SmartBrief
News for and about HR executives
Get the intelligence you need: news and information that is changing your industry today, hand-curated by our professional editors from thousands of sources and delivered straight to your inbox.