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How Lo & Behold Group redesigned its HR framework

The Lo & Behold Group changed its HR structure to help employees take ownership of their careers, give them better feedback, and establish values and objectives, says Merle Chen, chief talent officer. "Having a clear framework in place that identifies the core competencies required for success in a role will help us better identify our high potentials and specialists and allocate resources and the right level of intervention to support their development," Chen says.

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