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Physicians say EHRs are harder to use than Excel

Physicians from various specialties participating in a survey led by the American Medical Association collectively gave EHRs a failing grade on the System Usability Scale and said EHRs are a source of burnout, researchers reported in Mayo Clinic Proceedings. Google's search engine was ranked "A" in a larger survey using the same scale; microwave ovens, automated teller machines and Amazon were ranked "B"; Microsoft Word, DVRs and GPS trackers were ranked "C"; and Microsoft Excel received an "F," though its numerical score was higher than EHRs' score.

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