Succeeding in the new year means continuing to react to the safety issues and strategic unpredictability of the pandemic, defining ethical processes and doubling down on customer satisfaction, writes Linda Fisher Thornton. She names 10 areas to focus on, with a quote and in-depth link for each.
Sign up for SmartBrief on Leadership
Innovative ideas and hard-to-find leadership articles
Get the intelligence you need: news and information
that is changing your industry today, hand-curated by our professional editors from
thousands of sources and delivered straight to your inbox.