At least 69% of health care providers are now using the top five key performance indicators that help improve patients' satisfaction with telehealth visits, according to a survey from JD Power. These five KPIs include spending enough time to provide quality care with patients, completely resolving patients' medical concerns during visits and following up after telehealth visits.
Most providers use KPIs to boost telehealth satisfaction
Sign up for ACG SmartBrief
Get the intelligence you need: news and information that is changing your industry today, hand-curated by our professional editors from thousands of sources and delivered straight to your inbox.