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GAO examines costs associated with obtaining medical records

The Government Accountability Office's May audit showed that fees charged to patients to access their medical records vary by request type and across the four US states reviewed, with Rhode Island being the only state that sets $100 as the maximum allowable fee charged to those requesting copies of medical records if the provider processes requests using an EHR. Having information stored on EHRs and in paper records or on multiple, disparate EHR systems presents challenges in fulfilling patient requests, the GAO found.

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