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3PL companies may help save money on reverse logistics

Returns are more expensive for online retailers to handle than regular orders, writes Brian Barry, president of third-party logistics provider F. Curtis Barry & Co., so retailers should consider using a 3PL rather than managing returns themselves. "If your ecommerce fulfillment operations have a normally high return rate, for categories like electronics or apparel, a 3PL can be a more cost-effective approach," he writes.

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