Online shopping for clothes in the US increased by about 35% in March and April during the coronavirus pandemic, and Optoro says many of those purchases are likely to be returned, adding to an already high level of returns. The technology company has partnered with Returnly to streamline returns and also works with "certified downstream partners who refurbish, harvest parts or properly recycle any products that cannot be resold or donated," says Larisa Summers, senior vice president of marketing and e-commerce at Optoro.
Optoro ready to help with pandemic-related returns
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