Kohl's partnership with Amazon has proven successful, with in-store Amazon returns kiosks and counters driving traffic to the stores before the pandemic and helping revive business as stores reopen, Kohl's Chief Technology Officer Paul Gaffney said. "It has brought new people into Kohl's who otherwise wouldn't have gone into Kohl's. And many of them buy something," he said.
Kohl's tech chief touts benefits of Amazon partnership
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