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"Piles and piles" of pandemic returns require strategy
7/1/2020

Retailers should use the same practices they rely on during the busy holiday shopping season to handle the expected deluge of returns as stores gradually reopen amid the coronavirus pandemic, according to Nate Barad of Episerver. Data-driven technology, warehouse safety precautions and policy changes can all help manage returns, according to Larisa Summers of Optoro and others.

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