Credit card processing fees may seem to be a small expense for businesses, but they can add up quickly. Businesses can reduce these fees, such as by negotiating with card processors and taking precautions to guard against card fraud.
Many funding options are available now, and dividing them into the categories of term loans and lines of credit can be helpful. Fundera CEO Jared Hecht describes each type and offers advice for finding the funding product that matches your business' needs.
Cyberattacks on businesses are multiplying, and they can be devastating for small businesses. Defense is still possible, however, and Peter Daisyme lays out the basics, beginning with getting universal buy-in from every department.
Engagement with customers in the health club industry is a key retention driver, as a report from the Customer Engagement Academy found that members who are never spoken to have high cancellation rates. In addition, the report notes that the majority of club operators see customer engagement as critical to business success.
Here is a look at key developments at the National Labor Relations Board that occurred during August and September, including the publication of a proposed joint-employer rule. The board made several rulings during the period related to topics such as union activity, audio recording at work and the firing of employees.
About 400 McDonald's franchisees met recently in Florida and reportedly voted to form a franchisee association. Different franchisors have treated franchisee associations differently over the years, and Ed Teixeira discusses advantages and disadvantages of having such a body in place.
Given the importance of the customer experience, Tracy Maylett, CEO of DecisionWise, explains why small-business owners need to focus on their employees. Recognize that employees are in the best position to delight customers, and remember that your staff will deliver an experience that matches their own within a business.
Incubators and corporate venture capital divisions are helping to fill the funding gap left by investors who would rather back mature startups, writes Bijan Khosravi. The strength of your team, your company's business plan and the overall market dynamic will ultimately determine investor interest, he notes.