Industry News
Small Business
Top stories summarized by our editors
1/21/2022

The ousting of founders is "shockingly common" in Silicon Valley, so it's wise to have a contingency plan, writes Hayley Leibson, founder of Lunchclub and Neverland. All company founders, Leibson writes, should hire a lawyer with employment and corporate experience to protect their interests and personal finances.

1/21/2022

Tropical Smoothie Cafe could pursue an initial public offering this year, according to a Bloomberg report, and it could reach a valuation of $1 billion or more. The brand has more than 1,000 US stores, and 2021 was its 10th consecutive year of same-store sales growth.

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QSR
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Tropical Smoothie Cafe
1/21/2022

Restaurants experienced softening sales and traffic numbers in December, likely because of the Omicron variant and inflation, according to a Black Box report. In addition, guest mentions of understaffing hit record highs.

1/21/2022

Printing and shipping company PostNet has been named to Entrepreneur's Franchise 500 list. The rankings are based on factors including brand strength, costs and fees, support, size and growth, and financial strength and stability.

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franchise.org
1/21/2022

The National Labor Relations Board is weighing the legality of confidentiality clauses in arbitration agreements. The board asked for public input on the validity of such clauses and on what standard should determine whether they're legal.

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Reuters
1/20/2022

Despite data's potential to increase performance, small and midsize businesses struggle to analyze and use it effectively, according to a survey. Experts say companies can start with three steps: asking what the firm wants the data to do, hiring a data consultant or using in-house expertise and aggregating data from multiple platforms.

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PC Magazine
1/20/2022

Innovative ideas, which are often the basis of a startup, can't be forced, writes Larry Alton, an independent business consultant. Entrepreneurs can generate more innovative ideas by taking time away from work, talking with friends and colleagues about their views and being open to new perspectives provided by books, TV shows and nature, Alton suggests.

1/20/2022

Incoming Southwest Airlines CEO Robert Jordan ruled out adding checked baggage fees or a first class cabin but said the airline might consider assigned seating. Jordan, who becomes CEO next month, said his priorities are hiring new personnel, restoring frequency on key routes and improving operational reliability.

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Travel Weekly
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Robert Jordan
1/20/2022

Employers must unearth their silent stars to avoid losing them to the retention crisis, writes executive Andrea Short of Ingram Micro. Get to know these unsung heroes and give them what they want, which is often recognition or development opportunities, Short notes.

1/20/2022

Embracing unusual ideas could set businesses apart from competitors as old rules no longer apply, small-business author Steve Strauss writes. These include preparing for in-person work, raising prices and spending on marketing, writes Strauss.

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USA Today
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Steve Strauss, Strauss