Small Business
Top stories summarized by our editors
11/14/2018

A typical drone can eat through its battery life very quickly, limiting the usefulness of these devices for the military and other customers. CyPhy Works is looking to address that problem by tethering drones to the ground, allowing for the transmission of power as well as data.

11/14/2018

The travel startup Lola, which has undergone multiple pivots in recent years, has formed a deal with American Express Global Business Travel to expand the reach of its services.

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Skift
11/14/2018

Traditional definitions of product-market fit may not apply neatly to a prelaunch startup, writes Rahul Vohra, founder and CEO of Superhuman. One way to assess product-market fit is to survey users and determine how many would be "very disappointed" if they could no longer use a product.

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First Round Review
11/13/2018

Videoconferencing limits our ability to read others' emotions and transition smoothly between speakers, so appoint a moderator who clarifies each person's role and assures the conversation stays on track, writes Nick Morgan. "For many occasional users of video, the experience is unsettling enough that it may inhibit [participants'] usual tendencies to voice disagreements, volunteer for further work or otherwise participate," he writes.

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Public Words, Public Words
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Nick Morgan
11/13/2018

Learning to lead well requires a combination of "learning and doing," writes Wally Bock. Accept that mistakes are a part of growth and commit to the work that gets less fanfare, such as working side-by-side with teams to model the behavior and performance you expect, he writes.

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Three Star Leadership
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Wally Bock
11/13/2018

Sales organizations must build their teams in a repeatable, scalable and trainable way, writes Anand Srinivasan. Use an outcome-based approach to help unify your sales team's goals, and train new representatives in a proven, repeatable fashion.

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Anand Srinivasan
11/13/2018

The buyer's journey may sometimes be chaotic, but that doesn't mean sales teams should attempt to mirror that chaos, writes David Brock. "When we help add clarity to what the customer is trying to achieve and the simplest way to align priorities and interests in helping them through their buying process, we help them achieve their goals more quickly and with greater certainty," Brock writes.

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David Brock
11/13/2018

Sales professional John Ruhlin sold more Cutco knives than anyone else by being generous toward others and treating them well. He also made it a point to ask questions that showed he was focused on the customer's needs, writes Robert Glazer.

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Inc. online
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Cutco, Robert Glazer, John Ruhlin
11/13/2018

Lake Charles, La., added 24,482 jobs over the last five years, a 28% increase, topping all US communities. Other cities near the top of the list include Bend-Redmond, Ore., and Elkhart-Goshen, Ind.

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USA Today
11/13/2018

Europe provides an accessible market for US businesses, especially amid trade conflicts with China, writes Michael Ivanovitch. US exports to Europe have grown by a 13% annual rate over the first nine months of 2018.

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CNBC
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Michael Ivanovitch