The unemployment rate remained at 3.7% in November as the US economy added 155,000 jobs, according to the Labor Department. Job growth in health care, transportation, warehousing and manufacturing has remained strong while the retail sector's job growth was less than expected ahead of the holiday season.
Each company's virtual assistant should be tailored toward customer needs and objectives as a valuable extension of its brand, writes Jane Price. Companies must understand their customers' preferred communications platform and use virtual assistants to provide "near-instantaneous customer experiences" there, Price writes.
Preventing holiday-season returns is all about ensuring that customers buy merchandise that's right for them in the first place, writes Daniel Kline. Draw on your expertise to make recommendations to customers who aren't sure what they want, even if that means reducing the value of a sale, he writes.
Steve Weber seized an opportunity to capitalize on his small-business and manufacturing experience by purchasing Michigan-based Performance Die Cutting and Finishing. Weber plans to spend time developing a sales force and helping the company expand into new industries.
A panel of experts from the Young Entrepreneur Council explains the obstacles you'll need to overcome in the early stages of a business. Common challenges include the need to take on new roles, establish credibility and hire the right people, they say.
Inspire Brands has wrapped up its acquisition of Sonic in a deal worth $2.3 billion, expanding Inspire's portfolio to include more than 8,300 restaurants. "We look forward to helping further drive innovation and long-term growth at Sonic and across our growing family of brands," said Inspire Brands CEO Paul Brown.
The new BurgerFi location in Kissimmee, Fla., will have self-service facial recognition kiosks. The kiosks will allow customers to pull up prior orders by allowing the machine to scan their faces.
Home care spending grew at a rate of 4.3% in 2017 while overall health care spending only increased by 3.9%, according to data from the Centers for Medicare & Medicaid Services. Medicare and Medicaid accounted for 76% of total home health spending, the data show.
Neighborly, which has awarded a total of more than $54,500 through its Women in the Trades Scholarship, recently announced its recipients for the spring semester. "Through this scholarship over the years, I have loved watching past recipients grow to be expert leaders in their respective fields," said Neighborly's Dina Dwyer-Owens, CFE.
New York City's scheduling law has led to monetary fines, lack of flexibility and other burdens for restaurant companies, said IFA's Jeff Hanscom, who discussed the association's decision to join other groups in suing over the rule. The primary factor in the litigation is that "New York state law preempts New York City from having acted in this space," he said.