Many leaders are adopting a war-like mentality during the pandemic, but they'll eventually need to mix in resilience and servant leadership styles if they want to succeed in the long term, writes Art Petty. "The leaders who bring the emotional intelligence and mental acuity to adjust and adapt their style on the fly, based on the needs of the people and organization, are people we desperately need," he writes.
Ferrara Candy's plan for cookie and candy brand mashups made No. 1 on this week's Top 10, followed by the rebranding of Uncle Ben's to Ben's Original. Revived cereal recipes from General Mills and Wegmans' commitment to operating large destination stores also caught SmartBrief readers' attention this week.
Burger King is promoting a $3 snack box on its website and offering the deal for a dollar less to app users who have been inactive for three months. The bargains, along with in-app offers of $1 Whoppers, have fueled social media buzz.
House of Representatives members from three states have called for an investigation of third-party delivery services by the Federal Trade Commission. The popularity of these services has grown during the pandemic, but the lawmakers say their fees take a bite out of restaurants' profits and could threaten the survival of small businesses.
When independent eatery Le Bistro Montage in Portland, Ore., closed earlier this year, chef Derek Ingwood sought the owner's permission to use the name and take the concept on the road. Ingwood invested $70,000 to buy a truck and the technology he needed to launch Montage ala Cart last month, with a menu of the restaurant's most popular dishes adapted for takeout.
A universal digital coupon in development could soon replace legacy coupons based on barcodes. The Coupon Bureau, a nonprofit, industry-managed coupon data exchange technology platform that works with FMI and other groups, is creating an option for paper, mobile or online coupons using a centralized database of offers.
Choice Market, which opened its third store this month, will launch a new mobile app and e-commerce site that includes a meal planning and recipe page along with a fast-casual dining menu. The omnichannel options are powered by Locai Solutions, which joined with the grocer in December and also offers delivery service using electric vehicles.
The success of grocers since the pandemic began is a tribute to the agility of an industry powered by front-line workers, and it's important that those employees know how much their contributions are valued, advises Carol Leaman, president and CEO of Axonify. Grocers that continue to focus on training, empowering and appreciating their front-line teams "will undoubtedly flourish, retaining a highly skilled workforce and attracting top-notch employees," she writes.
The ongoing pandemic is expected to drive record demand for flu shots in 2020, according to Meijer. The retailer also said it is expanding a contactless service that allows customers to fill out immunization and consent forms online before coming into the pharmacy.
The FDA will not enforce new Nutrition and Supplement Facts label requirements during 2021 for producers with less than $10 million in annual food sales, although the deadline is Jan. 1, according to an FDA statement. Betsy Booren, senior vice president of regulatory and technical affairs at the Consumer Brands Association, said FDA flexibility during the pandemic is allowing consumer goods "to get to consumers sooner."
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