The best tools for improving patient engagement and patient workflow are patient portals, automated appointment reminder systems, check-in technologies such as kiosks, telehealth, digital payment options and data analytics, according to a survey by MGMA and Cedar. Researchers surveyed healthcare leaders who implemented the technology in the past five years.
Control of workload, work-life balance and office atmosphere are factors that contribute to physician burnout and should be addressed along with EHR concerns, according to a study published in JAMA Network Open. Forty-five percent of the 282 providers surveyed reported burnout symptoms.
Physicians should consider the potential patient base, geographic location and the amount of money needed to purchase necessary technology before opening a small, independent practice. When buying a practice, physicians need to know the practice's value and have a strategy to maintain that value.
Apple Health has experienced some high-profile departures recently by employees reportedly dissatisfied with the unit's focus on wellness and prevention. Some who left reportedly wanted Apple to get into telemedicine, insurance billing, medical software and clinical products.
Thirty-two percent of health care sector employees in the US and Canada have never received formal cybersecurity training, according to a Kaspersky survey of 1,700 health care employees in North America. Training for 11% of those who have received it occurred only during hiring and onboarding, and only 38% receive cybersecurity training at least annually, according to the report.
Rush University Medical Center's new My Rush mobile app enables patients to access records on MyChart, schedule appointments, check test results, get prescriptions refilled and communicate with health care providers. The app also enables video visits and includes a symptom checker.
Each step in the quest for personalized cancer treatments depends on informatics, says informatician Elmer Bernstam, UTHealth's associate dean for research. Informatics helps standardize the collection of data from diverse sources, brings data to the point of care and integrates it into clinical decisions, Bernstam says.
Sonoma Valley Hospital in California had to change its website URL and staff email addresses after the domain svh.com was hijacked, communications director Celia Kruse de la Rosa said. A three-letter domain name "has all the elements hijackers want," said WildFireWeb co-founder Blaine Transue, who expects the domain to be sold eventually.
Integrated Regional Laboratories is notifying some 30,000 customers that their personal health information may have been compromised in the American Medical Collection Agency breach. IRL says it no longer does business with the AMCA and told the agency to destroy any information on IRL's customers.
Integrating an adult smoking cessation program into pediatric care can improve quit rates and the health of parents and children, according to a study led by Massachusetts General Hospital. Pediatric clinics in five states asked parents to complete an electronic form after check-in that included questions about smoking and offered smoking cessation resources, and about 2% of those parents quit during the two-year study period.