Multichannel Retail
Top stories summarized by our editors
6/26/2019

Purolator will spend about $759 million over the next half decade to create a 60-acre Toronto shipping hub and expand delivery service to more of Canada to meet growing e-commerce demand, the company said. The company, owned by Canada's postal service, said it will triple its package handling capacity with the new facility.

6/26/2019

France-based fashion conglomerate SMCP will acquire luxury menswear brand De Fursac for an undisclosed amount. De Fursac booked £37 million in sales last year and is on track to grow internationally with SMCP's backing, SMCP CEO Daniel Lalonde said.

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Reuters
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SMCP, SMCP
6/26/2019

Eighty-six percent of Americans plan to celebrate Independence Day this year, spending $6.7 billion on food items, according to NRF's annual survey. That's down slightly from last year's $6.9 billion. Cookouts, barbecues and picnics continue to be the most popular activity (61%), followed by fireworks and community celebrations (40%). See more data.

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nrf.com
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NRF
6/26/2019

Reverse logistics technology trails that of the rest of the retail cycle even though the handling of the post-sale process "can be the difference in their profit and loss for the year," says Michael Manzione, president and CEO of Rakuten Super Logistics. Technology areas to watch, according to this analysis, include visibility, repurposing existing tech for reverse logistics and advanced data analytics.

6/26/2019

Refurbishment programs are most cost-effective when companies can avoid large lifetime orders and can save money compared with new parts, although industries have different approaches to the matter, write Ken Ueltzen & Mark Anderson of Cokeva. "It is making sure your policy meets the expectation of your customer that is important," they write.

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Mark Anderson, Ken Ueltzen
6/26/2019

Returns are more likely with online orders and a Business Insider Intelligence report looks at opportunities for businesses in the fast-growing reverse logistics market. "Sixty-four percent of shoppers stated they would be hesitant to shop at a retailer ever again if they found issues with the returns process," Ayoub Aouad writes.

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Business Insider
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Reverse logistics
6/26/2019

Farm machines have become technologically advanced, but at the cost of preventing farmers in Canada from performing their own repairs -- a policy that should change, writes Scott Smith.

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CBC News (Canada)
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Scott Smith
6/26/2019

Environmental goals, including water conservation and the promotion of a circular economy, were a priority for 3M, Ecolab and other chemical makers at the Circularity 19 conference in Minnesota. 3M, which has a new environmental performance policy in place, announced that it will source the plastic fibers used in two of its product lines from recycled materials.

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Ecolab
6/26/2019

Empire Outlets on New York City's Staten Island is not your typical outlet mall complex due to its proximity to the Staten Island Ferry terminal and its clear view of Manhattan. This location, ideal for serving both visitors and locals, drew 165,000 during opening weekend last month and has had roughly 20,000 visitors a day since, according to data from the outlet's developer.

6/26/2019

Idaho's Pine Ridge Mall in Chubbuck and Grand Teton Mall in Idaho Falls were both developed in the 1980s by the Price Development Company and were largely similar, but that's no longer the case. Grand Teton has managed to keep several department stores and other retail offerings, while Pine Ridge has struggled to retain these large retailers and has instead sought out experience-based businesses, such as a gym and escape room company, to remain open.