Multichannel Retail
Top stories summarized by our editors
8/20/2018

Instagram is changing the way brands use video ads to connect with audiences, from different frame formatting and video captions to celebrity partnerships and creative content, Fandango's Eileen Rivera says. Instagram has shown the biggest growth for Fandango, she says, especially with added features such as IGTV and Stories.

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Digiday
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Fandango, Instagram
8/20/2018

Canadian coffee chain Tim Hortons will customise its menu to fit Chinese tastes as part of a push to open 1,500 new locations in Asia in the next 10 years, company President Alex Macedo said. Tim Hortons aims to stand out from the competitive coffee market in China with menu items such as matcha and congee.

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The Toronto Star
8/20/2018

Social media posts have the power to persuade audiences, with 14% of US adults stating they changed their opinion on something after seeing a post on social media, a Pew Research Center survey found. Influencers also have an effect on consumers, with 41% of men and 30% of women saying influencer posts affected purchase decisions, according to a GlobalWebIndex survey.

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eMarketer
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Pew Research Center
8/20/2018

Industrial lease rates in Vancouver, Canada, grew 29% in the first quarter over the same period last year, as e-commerce drove demand for warehouse and fulfillment center space, according to CBRE Group. IKEA and Amazon are high on the list of retail companies that have leased some of the area's largest spaces.

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IKEA, Amazon, CBRE Group
8/20/2018

UK retail sales rose 0.7% in July from the previous month, according to the Office for National Statistics, beating a forecast for 0.2% growth. Apparel, food and online sales fueled the increase.

8/20/2018

Fashion retailers are finding new ways to combine human talent and technology to help shoppers put outfits together. Japan-based Uniqlo has created a chatbot using people's suggestions, and Amazon has enhanced its proprietary software using input from fashion and retail specialists.

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Amazon, Uniqlo
8/20/2018

Walmart's procurement department asked beauty product vendors earlier this month to look to countries other than China for sourcing, a move that signals a plan to combat pending tariffs. A list of proposed new US tariffs on Chinese imports includes several beauty items including shampoo, lipstick and eye makeup.

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Walmart
8/20/2018

Walker & Company is reinventing the way consumers of color learn about, purchase and enjoy health and beauty products, starting with the $50 billion personal care industry. Founder and CEO Tristan Walker talks about filling a void in the marketplace, his student-centred nonprofit Code2040 and what's next for retail. Read more.

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nrf.com
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Tristan Walker, Walker & Company
8/20/2018

Manufacturers with complicated supply chains or field service operations -- including outsourced work -- should examine their reverse logistics process to save money and improve efficiency, writes Tom DeVroy, senior product evangelist at IFS. "Reverse logistics software needs to account for multiple subcontractor types, and reimbursement policies in order to manage the complex situations caused by sub-contracting," he writes.

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Manufacturing
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IFS, Tom DeVroy
8/20/2018

Nearly 10% of shoppers in the UK admitted to buying clothing only to return it after posting a photo of it online, according to a survey from Barclaycard. Brands' "try before you buy" offerings might be contributing to this trend.

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Barclaycard