Multichannel Retail
Top stories summarized by our editors
11/16/2018

David's Bridal has negotiated a restructuring deal with lenders that will cut upward of $400 million in debt through a bankruptcy filing, the retailer said Thursday. Lenders will provide about $40 million in financing, and more than 300 David's Bridal stores will operate as usual during the restructuring, the company said.

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David's Bridal, David
11/16/2018

Fragrance and beauty product sales in Germany rose 3.4% last year to $18.64 billion, making the country the biggest beauty market in Western Europe, according to Euromonitor International. Sephora recently opened a flagship in Frankfurt, and online retailer Zalando expanded into beauty with the launch of more than 150 brands.

11/16/2018

Canada Goose Holdings will use the expertise and technology developed by Baffin, the outdoor footwear firm it acquired for $32.5 million, to develop its own branded footwear division, CEO Dani Reiss said. Canada Goose and Baffin will remain separate brands with their own distribution channels and target customers, he said.

11/16/2018

About 47.3 million American adults have access to Amazon's Alexa and other voice assistants, according to a Voicebot.ai survey. As the technology and consumers' use of it grows more sophisticated, brands and retailers are using the data collected to add value with personal recommendations and expand sales into new categories.

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Alexa, Amazon
11/16/2018

Google is running an experiment called Promotion Extensions until Nov. 27 that allows advertisers on the platform to run extensions of their main ad without needing to create new ones. The goal, according to Google, is to see if Google Extensions help marketers extend their reach and exceed goals.

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Google
11/16/2018

Retailers are competing fiercely for seasonal employees in a tight labor market, and some are snapping up new staffers sight unseen after phone interviews. Macy's, which hires about one-third of its new store employees within 48 hours, aims to do more phone interview hiring, a spokeswoman said.

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Macy
11/16/2018

Walmart will pass Apple to become the third-biggest US e-commerce player this year, according to eMarketer. The retailer's online sales grew 43%, a figure that includes e-commerce for Sam's Club and Jet.com, as well as Walmart.

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Walmart, Apple, Sam
11/16/2018

Williams-Sonoma will partner with Reliance Brands to open its first Pottery Barn and West Elm stores in India in 2020, the companies said. The announcement comes three months after IKEA launched its first store in the country.

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Quartz
11/16/2018

NRF 2019: Retail's Big Show is a marketplace for ideas and relationships. Retailers will be able to forge new partnerships, try out best-in-class experiences and learn from some of the biggest players transforming retail by attending the conference in New York City Jan. 13-15. Today is the last day to receive the advance rate and save up to $300 on a full conference pass. Register now.

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nrfbigshow.nrf.com
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NRF
11/16/2018

Companies can take steps when implementing reverse logistics to increase customer satisfaction with the returns process and the potential of future sales, advises Jake Rheude of Red Stag Fulfillment. These tips include posting a clear return policy so customers don't feel cheated, giving a quick survey to learn how to prevent future returns, and offering opportunities to exchange items or get store credit.

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Core DNA