Multichannel Retail
Top stories summarized by our editors
10/19/2018

JD.com will create a US online store on the shopping platforms of Google, which invested $550 million in the Chinese e-commerce company this year. JD.com sells its goods in the US through Walmart, which is a key investor.

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Google, Walmart
10/19/2018

Amazon is reportedly looking to acquire a stake of up to 8% in India's Future Retail. The move comes after Amazon purchased India-based retailer More last month.

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Reuters
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Amazon, Future Retail
10/19/2018

The new class of US retail entrepreneurs looks and thinks a little differently than those before them. Using new data from NRF's 2018 Small Business Owners Survey, NRF Research Director Sam Berndt outlines four ways new retail business owners differ from their more-established peers. Read more.

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nrf.com
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NRF, NRF, Sam Berndt
10/19/2018

Food recalls have increased 90% since 2012, according to US government data. Compliance software, better supply chain visibility and legal advice can help manufacturers stay up-to-date on regulation, writes Nicole Hardin.

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Food Dive
10/19/2018

Software, traceability and employee training are just some of the challenges cited by manufacturers, contractors and other companies trying to profit from after-sales services, writes Charles Rathmann of IFS. "Only by assigning reverse logistics' mission critical importance will organizations be able to capitalize on aftermarket services, keep to regulatory constraints, and meet evolving customer expectations," he writes.

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IFS
10/19/2018

Apple has reportedly decreased the rate of iPhone repair fraud in China by about two-thirds by using diagnostic software and physically testing parts to detect fakes.

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VentureBeat
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Apple
10/19/2018

Amazon has been the target of high-profile, costly fraud from customers abusing return and replacement policies. A recent case involves a man who allegedly committed about $230,000 of fraud against Amazon through hundreds of fake accounts.

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Vice News
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Amazon
10/18/2018

Target opened its first Dallas-area small-format store on Wednesday, with a full-size beauty department and scaled-down versions of other merchandise categories. The 55,000-square-foot store sells beer and wine, and departments are arranged for convenience and tailored to local tastes.

10/18/2018

Tractor Supply and its 1,900 stores serving rural areas of the US have grown in the age of e-commerce with products that aren't practical for online shopping, such as baby chickens. The retailer booked $7.3 billion in sales last year, a 56% increase over five years, and plans to open 500 more locations by 2028.

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Tractor Supply
10/18/2018

Interogo Holding has invested $190 million for a 0.6% stake in fashion retailer Hennes & Mauritz. The Swiss investment firm's parent, Interogo Foundation, was formed to "secure the independence and longevity of the Ikea concept."

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Hennes & Mauritz