Multichannel Retail
Top stories summarized by our editors
12/13/2018

Safety is directly linked to operational profitability because good processes can reduce downtime, writes Steve Elliott of Schneider Electric. "While safety systems should never be connected to external networks, they can still take advantage of all that plant connectivity to help operators drive better, more timely operating and business decisions," he writes.

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Plant Engineering
12/13/2018

Construction on a new retail center in Roseville, Calif., is to begin this spring. The Campus Oaks Town Center will include a 24 Hour Fitness, an AT&T location and an Ace Hardware.

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AT&T
12/12/2018

Amazon has opened the latest location for its cashierless Go stores, its eighth, in one of its Seattle offices. The location is only 450 square feet and is designed to sell to-go lunches and snacks to office workers.

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Reuters
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Amazon
12/12/2018

Sephora has focused many of its efforts on creating a true omnichannel shopping experience this year, led by Mary Beth Laughton, executive vice president of US omnichannel retail. Typical Sephora shoppers start their research online or on mobile and make their first purchases in stores, after which some stick with brick-and-mortar shopping and others opt to buy online only, Laughton said.

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Glossy
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Sephora
12/12/2018

Amazon teamed with Jersey City, N.J., police to install cameras and create fake packages with GPS trackers to catch so-called "porch pirates." One source estimates that nearly one in 12 Americans has had a package stolen from their porch or doorstep during the holidays.

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ABC News
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Amazon
12/12/2018

Designer Tory Burch has named her new husband and former LVMH executive Pierre-Yves Roussel as her brand's CEO, and changed her own title to executive chairman and chief creative officer. Roussel is credited with tripling sales of a division at LVMH that included labels Marc Jacobs and Celine.

12/12/2018

"Creator accounts" are reportedly being trialed by Instagram premium influencers, and they are said to include reporting on content performance, plus daily and weekly insights about followers. "We want to make sure that Instagram is the best place, and the easiest place, to build fan communities and also build [creators'] personal brands," Product Manager Ashley Yuki says.

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CNET, Mashable, The Verge
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Instagram
12/12/2018

Some 86.3% of US marketers use Facebook for promotional efforts, and this is expected to remain similar in 2019, according to eMarketer. Senior analyst Jasmine Enberg explains that Facebook remains an important social marketing platform despite its recent crises because of the sheer size of its global audience, although marketers are increasingly using Instagram as a complementary strategy.

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eMarketer
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Facebook
12/12/2018

Amazon's Alexa will receive a new skill allowing users to check blood pressure with the assistance of Omron Healthcare. Users of Omron blood pressure monitors will be able to track their results, set reminders and flag readings for follow-up.

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CNBC
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Alexa, Omron Healthcare, Omron, Amazon
12/12/2018

About 66% of retail store employees said they could be more efficient and offer better customer service if they carried tablets to assist shoppers, according to a survey from Zebra Technologies. The survey also revealed that 55% of respondents feel their stores are understaffed and 42% said other tasks don't leave them enough time to assist customers.

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Zebra Technologies