Multichannel Retail
Top stories summarized by our editors
2/15/2019

For some retailers, challenging the traditional business model has its rewards. At NRF 2019: Retail's Big Show, Tina Sharkey of Brandless and Neil Blumenthal of Warby Parker joined moderator Nicholas Goad of the Boston Consulting Group to discuss how smart, innovative strategies have separated their brands from the rest. Read more from NRF's STORES magazine.

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stores.org
2/15/2019

Technology is playing catch-up when it comes to returned items, says B-Stock Solutions executive Ben Whitaker. One option for companies is to liquidate such inventory on auction platforms.

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PCR online (U.K.)
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Ben Whitaker, B-Stock Solutions
2/15/2019

CCC Information Services' web portal, CCC Parts, is an online marketplace for aftermarket parts that is helping suppliers such as American Honda make more sales. Suppliers can make product sales as repair shops using CCC Parts can compare product prices and insurance coverage while matching dealers with repair shops.

2/15/2019

Joe Coppola, who has a background in racing road and mountain bikes, opened VeloConcepts in 2014 to sell high-end bicycles. After moving the business into a larger location, he opened 18 Grams Coffee Lab to fill the additional space.

2/15/2019

A high level of quality is the key to reducing automotive recalls, according to this McKinsey & Co. analysis. The authors discuss the main types of recalls and four steps manufacturers and suppliers can take to improve quality, while reducing costs related to warranties.

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McKinsey
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McKinsey & Co.
2/15/2019

Manufacturers wanting to hire through social media should hire great communicators to manage those channels, be clear about any hiring legalities involved and use a range of platforms to find new hires, Joy Duce of Sikich writes. "Manufacturers who are new to social media will want to start with a very targeted social media strategy, involving only one or two channels," Duce writes.

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IndustryWeek
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Sikich
2/15/2019

Not only a night of celebration, the Gala is one of the best ways for retail executives to give back to the industry that has given so much to them. This year's event raised more than $3 million for NRF Foundation's initiatives, including scholarships, educational programming and our industry-backed training and credential program, RISE Up. Watch the highlights.

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nrffoundation.org
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NRF Foundation, NRF
2/15/2019

Kaley Suero, a former University of Pennsylvania student, was a finalist for the 2017 Next Generation Scholarship and left the top recipient of $25,000. After winning the scholarship, she joined Nordstrom as Strategy Associate of Innovation and now leads as a Senior Marketing Specialist of the Loyalty Program. Watch her story.

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youtube.com
2/15/2019

The city of Aurora, Ill., has recommended two city incentive options to help UEP Aurora, which is a part of Urban Equity Properties, redevelop two historic properties. The project could give new restaurants and residential components to the Terminal and Keystone buildings.

2/15/2019

Paseo Nuevo Owners, which own Paseo Nuevo Mall in Santa Barbara, Calif., will invest $20 million in the property in exchange for a 28-year lease extension. The company plans to update lighting, paint and paving and add fire pits and a bocce court.