Multichannel Retail
Top stories summarized by our editors
5/17/2019

Calvin Klein has launched a social spot as part of its "#MyCalvins" push, which features supermodel Bella Hadid kissing computer-generated influencer Lil Miquela. "Life is about opening doors, creating new dreams you never knew could exist," Hadid says in the video's voiceover.

5/17/2019

Leaders have a number of ways to become more empathetic, including appreciating the perspectives of others, expanding their own horizons and listening deeply without getting overwhelmed, writes Pamela McLean. "Whether we over-empathize and care too much, or completely miss the opportunity to connect with empathy, the result is similar -- we miss the opportunity to build a working relationship," she writes.

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SmartBrief/Leadership
5/17/2019

Working in retail can fast-track a career in technology, according to a new report released by NRF. Developed in partnership with Emsi, "From Cashier to CTO" provides new research on how retail skills and background can help technology workers advance into managerial positions. Download the full report.

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r.smartbrief.com
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NRF, Emsi
5/17/2019

Five years ago, Framebridge founder and The List of People Shaping Retail's Future honoree Susan Tynan identified a retail opportunity that no one else saw -- disrupt and grow the custom framing industry by focusing on the customer. On this episode of NRF's Retail Gets Real podcast, Tynan talks about founding Framebridge, why the online business is opening physical retail locations and her advice for other aspiring entrepreneurs. Listen.

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r.smartbrief.com
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Susan Tynan, Framebridge, NRF, Framebridge
5/17/2019

Deliveroo, a British food-delivery service active in Asia, Europe and the Middle East, raised $575 million in a funding round led by Amazon. The new capital will fund growth, Deliveroo CEO and co-founder Will Shu said.

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Amazon, Deliveroo, Deliveroo
5/17/2019

Instagram users will soon see a redesigned Explore page featuring Stories and shortcuts to IGTV and shopping with tabs that can be used to access content and videos related to art, travel and food. "We want to provide a more immersive experience so people can actively engage with content and be more specific about what they want to discover," says Will Ruben, Instagram product lead for discovery.

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Instagram
5/17/2019

UK supermarket chain Waitrose will use Today Development Partners as its grocery e-commerce partner after ending its relationship with Ocado. TDP was formed by former Google and Ocado executives, and Waitrose expects its online grocery business to become a $1.3 billion division by 2022.

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Waitrose, Ocado, Google
5/17/2019

Fitness brands including SoulCycle and Peloton are expanding into apparel retail as part of a desire to be seen as lifestyle brands. SoulCycle has its own design team to expand into apparel production and create original styles, and Peloton has collaborated with brands including retailer Lululemon.

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Peloton, Lululemon, SoulCycle
5/17/2019

Paris-based supermarket operator Auchan Retail will sell most of its Auchan Retail Italia division to Italian retail co-op Conad, for an undisclosed amount. Auchan operates approximately 1,600 stores in Italy, and last year it closed 23 underperforming locations.

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Reuters
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Auchan Retail, Auchan
5/17/2019

Minnesota's Mall of America hosts more than 400 events annually, has an indoor amusement park and an outdoor skating rink. But is there a point where a super-sized mall loses its shopping credibility even as it attempts to amass entertainment credibility? Jill Renslow, senior vice president of marketing and business development for the mall, discussed the future of "retailtainment" with NRF's STORES magazine. Read more.

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stores.org
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Mall of America, Jill Renslow, NRF