CVS Health reported strong second-quarter results and raised its forecast for 2020, citing its diverse business combining retail and health services. The company saw front-of-store revenue and prescription volume fall during the quarter, but saw gains in its health benefits business and opened drive-thru COVID-19 testing sites at more than 1,800 store locations.
Almost 90% of people noted disruption in their homes due to the pandemic, with 31% saying they were consuming more supplements and 29% saying they were consuming more functional foods or beverages, according to The Hartman Group's Functional Food & Beverage and Supplement 2020 report. The report also found that more than half of consumers use functional foods or beverages to help with the treatment or prevention of certain conditions.
Amazon's cloud computing arm, Amazon Web Services, has unveiled a tool to help retailers fight e-commerce fraud. The Amazon Fraud Detector tool uses machine learning and retailers' own data to detect fraud.
Trek Bicycle expected business to plummet because of the pandemic but instead saw the opposite, sparking a rush to level up production and also help small businesses that sell Trek products. "The company developed a comprehensive guidebook of operational instructions for retailers called 'How to Survive the Season,' offering signage, floor plans, traffic directions, safety precautions, and other tips for doing business at a time of social distancing," writes Larry Kanter.
Save Mart has been ranked as the top grocer for women in the annual list of America's Best Employers for Women for 2020, compiled by Forbes. Overall, the company was listed at No. 35 and recognized for its focus on developing "career paths for women seeking leadership positions," with CEO Nicole Peso -- who began her career as a service clerk -- saying it was "a privilege" to make the list.
Beyond Meat's quick but pricey expansion into grocery has helped offset a pandemic-induced plunge in restaurant sales. The company spent nearly $6 million repackaging products to be sold in stores such as Walmart and Target, with CEO Ethan Brown saying, "If you look at some of the trends, that was the right thing to do."
A joint program aimed at enhancing produce traceback abilities and creating an industry standard for future tracking systems has introduced four new and improved traceability methods. The tech tools are being rolled out by the Produce Traceability Initiative, a collaboration between the Produce Marketing Association, United Fresh Produce Association, the Canadian Produce Marketing Association and GS1 US.
Retailer Paper Source is continuing to use Happy Returns during the coronavirus pandemic, albeit with some changes to make returns contactless, speed up the process and ensure safety. Other retailers are quarantining returned items before putting them back on shelves or sending them to larger stores or distribution centers.
California's proposed fee on non-recyclable packaging has merit, but it should apply to all materials, including paper, plastic and metal, says Keith Christman of the American Chemistry Council. "Applying fees only to plastic packaging, as California's ballot initiative as currently drafted would do, would likely result in shifts to other types of packaging, which would significantly increase environmental impacts, especially greenhouse gas emissions," he says.
Ingram Micro's IT asset disposition division has given financial support to Dutch company Closing the Loop for its work to collect and recycle 12,000 phones in Africa. Todd Zegers, Ingram Micro's global vice president of ITAD and reverse logistics, says the effort will help offset the environmental impact of the laptops Ingram Micro resells.