Artificial intelligence can bring benefits and "negative consequences," which is why governments should regulate it, Google CEO Sundar Pichai says. He cites facial recognition as an example of technology that helps but that can also be used for "nefarious reasons."
Sonos will end software updates this spring for certain legacy products, saying the memory and processing capabilities of the devices have reached their potential. These products include Connect:Amp, the original Zone Players and the first-generation Play:5.
Ericsson is urging carriers to overcome their fears that e-SIM technology will make it too easy for subscribers to switch providers, saying that its new automated provisioning software may actually increase revenues. The company insists that not only is e-SIM inevitable, but the technology will make it easier for carriers to convince subscribers to add more devices and services.
TGI Fridays is betting big on customer-facing tech and a new version of its loyalty program to drive traffic and repeat visits, CEO Ray Blanchette said. The restaurant chain will invest $3 million in new technology in 2020, bringing the total spend over the past few years to $33 million, he said.
Taco Bell is tapping the power of artificial intelligence and machine learning to provide its registered app users with relevant menu items, promotions and content based on their individual preferences, order history and location. "Taco Bell is all about satisfying our fans with the most craveable dining experience imaginable," said Derrick Chan, director of e-commerce.
Foodservice operators who want to improving supply chain transparency and traceability have their eye on blockchain, but implementing the technology on a wide scale requires buy-in all along the supply chain, experts say. "[T]here needs to be willingness from all the partners to play the game, to collaborate," said Riccardo Accolla, director of digital food science for food supply chain platform Ripe.io.
Two companies are introducing fungi-based meat alternatives this year, as they've found fungi provide a superior texture, taste and carbon footprint compared to plant-based alternatives, writes Sam Danley. Prime Roots is developing fungi-based seafood, beef, chicken and sausage while Emergy Foods' new Meati brand will introduce a steak alternative in Colorado restaurants.
Delta Air Lines has unveiled virtual queuing to its app, which alerts travelers when their seat is boarding. Delta says passengers can relax nearby instead of crowding at the gate while waiting.
Instagram is centralizing video uploads to make it easier for developers to submit long-form videos to IGTV. Based on user feedback, the platform said it is removing the IGTV icon because few people used it.