The "flygskam" -- or flight-shaming -- movement is likely to grow and expand to hotels and other segments of the tourism industry, and hotels would be wise to stay ahead of the curve, Larry Mogelonsky says. "The sustainability screws will be tightened throughout your hotel over the coming decade as climate change and 'climate justice' take center stage at the UN, in regional governing bodies and within customers' minds," he writes.
Active grandparents with flexible schedules are driving the surge in "skip-gen" travel -- taking the grandkids and leaving the parents behind, and hotels can take advantage of this trend by providing plenty of family-friendly options. "A lot of grandparents told us they wanted to pass down shared experiences with their grandchildren, not just give them money," Rainer Jenss of the Family Travel Association says.
Hotels are finding new ways to entice customers, including pairing up with noncompeting industries that reach the same demographic. In 2019, Rent the Runway teamed up with W Hotels for temporary vacation wardrobes, MatchesFashion created a yachting-oriented pop-up for Italy's Pellicano Hotel, and Abercrombie & Fitch sent a traveling pop-up to Hoxton hotels.
Duncan Madden chose to visit three different Melia hotels on a recent visit to Tanzania. He details the "immediately warm and welcoming experience" and his stay at the 171-room Gran Melia Arusha on 69 gated acres featuring a river and tea and coffee plantations.
The Four Seasons Astir Palace Hotel Athens gets a 9 out of 10 rating from The Telegraph, as does the Greek city's Hotel Grande Bretagne. Rachel Howard and Marissa Tejada offer insights into these and five Athens hotels that scored 8 out of 10.
Coffee-loving travelers who'd like to spend explore Ireland from April to October are encouraged to apply to be baristas at a coffee shop on Great Blasket Island -- room and board included. The two lucky winners should be warned: The island doesn't yet have hot water, electricity or Wi-Fi.
The competition for well-being-oriented customers has led hotels to embrace varying degrees of sustainability initiatives and wellness amenities -- and those that have been going all-in are eager to herald that with certifications. Stay Well rooms provide one barometer, while the WELL Building Standard, in conjunction with the Green Business Certification, offers another -- with the Inn at Moonlight Beach in Encinitas, Calif., the first hotel to win the label.
Antonio Pasquale came from Italy to New Zealand and transformed a family home in the Bay of Islands into the Donkey Bay Inn, arguably the most eco-friendly hotel in the world. The luxury property has stunning views of Waitata Bay and is covered in greenery -- literally -- as the entire roof is a garden.
Negative comments seem to stick with us more than praise, writes Michael McKinney, which means we must be able to see problems from different perspectives and be careful when giving negative feedback to team members. "Positive emotions broaden your perspective and enable you to build skills that help you flourish both personally and professionally," say authors John Tierney and Roy Baumeister.
Thinking quickly, supporting innovation and focusing on strategy are three of five traits of effective change leaders, according to research conducted by Joseph Folkman's firm. Leaders must also be able to see the big picture and inspire their team, he writes, and their effectiveness multiplies when team members are confident in their organization's success.