Put feedback to work
Feedback, as Marshall Goldsmith taught me, is a gift. Even when it smacks us upside the head like a two-by-four! Rejecting feedback without thinking about it is foolish.
However unfair you may think the feedback is -- and most often it is very fair -- there is a grain of truth in it that is worthy of reflection.
As Douglas Stone and Sheila Heen write in their book "Thanks for the Feedback," negative feedback knocks us for a loop. It upsets our self-constructed image of ourselves.
So as, Stone and Heen argue, it is necessary to learn from feedback. One, you can learn how your actions are impacting others. Two, you can learn about yourself.
Feedback requires humility to accept, as well as the common sense to put it to good use.
John Baldoni is chair of leadership development at N2Growth, is an internationally recognized leadership educator and executive coach. In 2014, Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014, Inc.com named Baldoni to its list of top 100 leadership experts, and Global Gurus ranked him No. 11 on its list of global leadership experts. Baldoni is the author of more than a dozen books, including his newest, “MOXIE: The Secret to Bold and Gutsy Leadership.”
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