When employers change dental plans, some members experience disruption in their provider relationships. But plans can use disruption analysis to win business, improve client retention and build better networks.
The disruption that occurs when employers switch dental networks can create challenges for both plans and their members. This is more likely to happen when plans lack comprehensive, real-time disruption analysis.
Plans who are able to compare member disruption side-by-side with targeted competitors to identify strengths and weaknesses can better demonstrate their competitive advantage to brokers and employers.
They can now tap key insights about the competitive network landscape to build, enhance and optimize their provider networks by adding or removing the providers that have the biggest impact. This allows them to create intelligent networks faster and leverage those networks in the selling process to win more business.
Paul Nance, Senior Product manager for Zelis, talks in this video about how payers can use disruption analysis to demonstrate their competitive advantage and improve their dental networks. Click on the video below to watch and listen to the discussion.