Isolation has weakened our ability to communicate and to interpret other people's communiation. We must be aware of this vulnerability before we can correct it.
Even the best report gets better engagement when it's properly presented to the C-suite. Presentation has become especially important with the switch to virtual, video meetings.
Leaders can't avoid difficult conversations or conflict if they want to do their jobs well and serve their teams. Here's a primer on rethinking that avoidance.