SmartBrief Originals Insights, analysis and best practices.

Bad leadership can be a cancer, infecting employees’ communication, production and ability to perform.

IBTTA

Chris Body from Kapsch TrafficCom previews the technology track on tap at the IBTTA Annual Meeting and Exhibition

Preferences shared to one system should easily propagate across all your outbound communication platforms with a clear understanding of the source of the change.

Feedback

Recogition and feedback are not the same thing, so don't deliver them both in the same breath.

When disaster strikes, businesses have a responsibility to act as citizens first.

How well do your people behave as stewards of your organization's resources?

Driven by changing consumer demands, food retailers large and small are finding success with a renewed focus on fresh grocery items.

AWEA windmill

Wind energy experts discuss trends in finance and investment

What’s trending? From Blue Ribbons to unexcused absences, don’t miss these most-read stories.

Taco Bell

New product news was popular this week with news of Nestle’s plans to debut new products under the Starbucks label and Taco Bell's Diablo Tortilla Chips.

Crisis

Do you really know how you'll react to a crisis?

Storytelling

Beware: Smart, engaged employees can still fail at storytelling.

Daniel H. Pink: "When"

Daniel Pink offers advice on thinking about decisions better, especially about when we do what things.

5 tips for recruitment, retention

Emotional intelligence, rethinking hiring procedures and other tips for recruitment, retention.