"The hardest thing for marketers is to turn over the brand experience to the community and let them define it."
Eric Erwin, executive vice president of marketing and product development at Wilton, as quoted by MarketingSherpa.com
"[My opponent] tried to use my sexuality as a political weapon and that blew up in his face. That election was a huge sea change in our politics. Since then we've been in a new world."
Ben Bradshaw, secretary of state for culture, media and sport in the U.K., as quoted by TIME
"Mixing the oil of self-belief with the water of dispassionate assessment is probably the entrepreneur's toughest task."
Daniel Isenberg, business professor, writing in Harvard Business Review online's The Conversation blog