2/12/2019
Shay
Craig Barritt/Getty Images

NRF 2019: Retail's Big Show showcased several hot retail trends, including a rise in retailers taking their cues from consumers, investing in talent and continuing to integrate physical and digital retail, NRF President and CEO Matthew Shay writes. "It was perhaps most interesting to see in the Innovation Lab, where presenters discussed how to make digital more like a store -- flipping the conventional wisdom," he writes.

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