Industry News

H.E. Butt Grocery's response to the pandemic has been the best among US grocers, according to Bond Brand Loyalty's COVID-19 Consumer Tracker study that showed H-E-B hitting the 80% mark in customer satisfaction during the outbreak. H-E-B led food retailers such as Costco and Walmart -- which each scored 61% -- and was cited for having products available at locations close to shoppers, having hand sanitizers or hand-washing stations available and making grocery trips easier for vulnerable customers.

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Progressive Grocer

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