Walmart has created a membership platform called Walmart Business+ that will offer perks to small businesses and nonprofits that include free shipping, rewards and discounts for a $98 annual fee. The program is part of the retailer's effort to attract more corporate customers and grow sales among its existing base of business shoppers.
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Neiman Marcus will spend $200 million to revamp its brick-and-mortar stores over the next three years, said CEO Geoffroy van Raemdonck, who next month will mark five years at the helm of the Dallas-based luxury retailer. The company is also working to launch an international e-commerce presence for its Bergdorf Goodman banner.
Lidl celebrated the grand opening of its first Long Island store -- which also happens to be its largest -- last week. Coming in at nearly 36,000 square feet, the store features a large meat department with value-added options, a bakery and an electric-vehicle charging station.
Chewy recently announced plans to open at least two additional automated fulfillment centers, and Kroger built two automated fulfillment centers last year, as part of a larger push by retailers to find ways to save on fulfillment costs. Takeoff Technologies is helping grocers reduce fulfillment costs by developing microfulfillment centers, and Amazon has launched a service allowing sellers to use its fulfillment centers for distribution.
Kroger has joined forces with Google Cloud and Deloitte to improve team member productivity through task-management and store-management applications. "Technology and digital tools are fundamental elements of how Kroger continues to improve the associate experience, which in turn, enhances the in-store experience for our customers," says Jim Clendenen, Kroger's vice president of enterprise retail systems.
NRF's Susan Reda is back with her annual list of retail trends that will shape the coming year. She joins NRF's Retail Gets Real podcast to share her observations on Generation Alpha shoppers, why retailers are opening smaller concept stores, how two years of supply chain disruptions led to delivery innovations, the importance of Web3 for retailers and retail in the metaverse. Read or listen.
"Eighty percent of pet parents want the best for their pets -- that was the opportunity," said Petco CEO Ron Coughlin. Coughlin joined NRF President and CEO Matthew Shay to talk about Coughlin's role in reshaping the business, touching on focal metrics, providing value for loyalty and being a one-stop shop for consumers at NRF 2023: Retail's Big Show. Read more.
Starbucks is expanding its delivery partnership with DoorDash, and the coffee giant expects the service to be available in every US state by March. Starbucks built its business on being a "third place," but its off-premises sales have been growing significantly -- drive-thru, delivery and mobile orders now generate 75% of total orders, the company says.