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All Jennifer V. Miller News
Top stories summarized by our editors
Top stories summarized by our editors

The value of "I don't know"

12/17/2018

Leaders are most helpful to their teams when they don't claim to have all the answers, writes Jennifer V. Miller. "That's right, when you are curious about your surroundings, you demonstrate to those you lead how important continual learning is," she writes.

The value of "I don't know"

12/12/2018

Leaders are most helpful to their teams when they don't claim to have all the answers, writes Jennifer V. Miller. "That's right, when you are curious about your surroundings, you demonstrate to those you lead how important continual learning is," she writes.

Leadership is required to preserve the potential of bold ideas

11/14/2018

Bold ideas are often picked apart until there's nothing unique left, unless leaders adopt a curious mindset that gives every proposal a chance, writes Jennifer V. Miller. "Even if the idea doesn't come to fruition, your team will see that you support their innovations and are willing to give them the needed incubation time for an idea's promise to show itself," she writes.

Praise loses its power when paired with correction

10/15/2018

Employees will doubt the sincerity of praise if it's delivered in the same breath as corrective feedback, writes Jennifer V. Miller. "Before you chat with team members, give thought to the types of information you're about to impart to ensure your message is on point," she writes.

Praise loses its power when paired with correction

10/10/2018

Employees will doubt the sincerity of praise if it's delivered in the same breath as corrective feedback, writes Jennifer V. Miller. "Before you chat with team members, give thought to the types of information you're about to impart to ensure your message is on point," she writes.

Older employees are a resource, not a burden

9/17/2018

The emotional intelligence, institutional knowledge and enthusiasm possessed by many employees 50 and older make them a valuable resource for organizations and their younger co-workers, writes Jennifer V. Miller. Pair up people based on complementary skills, not age, so they can learn from each other's experiences, she suggests.