VA aims to make virtual care permanent for veterans
Veterans' use of telehealth significantly increased during the COVID-19 pandemic, with online video appointments increasing eighteenfold compared with use before spring 2020. "Nearly 2 million vets have had one or more episodes of video care. That tells us that there's massive demand," VA secretary Denis McDonough said during an appearance before the Senate Appropriations Committee, adding that the VA wants virtual care access to be permanent because it provides "ease of access for vets who don't need to be seen in person."