Industry News
All Synchrony Financial News
Top stories summarized by our editors
Top stories summarized by our editors

Synchrony to provide retail partners "Pay in 4" option

9/10/2021

Synchrony Financial plans to offer a "Pay in 4" option for its retail partners next month, consisting of interest-free short-term loans to be paid back in four installments. The product aims to compete with buy now, pay later offerings.

Synchrony sells Gap card portfolio to Barclays

8/30/2021

Synchrony Financial sold its $3.8 billion Gap credit card portfolio to Barclays in a deal expected to close at the beginning of the year. Barclays will become the official credit card provider for Gap and its other other retail brands in May 2022 after Synchrony and Gap could not reach an agreement on continuing their partnership.

Synchrony's Juel raises focus on agile practices

8/24/2021

Carol Juel, chief technology and operations officer at Synchrony Financial, is leading the bank's shift to agile practices, or completing work in short iterations that allow time for feedback, on projects in development. Among other projects, the bank's recent card partnership with Walgreens and accompanying app were developed using agile practices.

Synchrony raises its minimum wage to $20 an hour

7/14/2021

Synchrony Financial is boosting its minimum wage to $20 an hour beginning in August, which will affect more than 5,000 of the bank's employees, according to president and CEO Brian Doubles. The bank's current minimum wage is $15 an hour.

Synchrony embraces remote, flexible work for staff

6/29/2021

Synchrony Financial has gone against the prevailing trend in the US banking sector by saying its workers can choose whether to work remotely or in the office. The lender plans to shed a substantial amount of real estate and offer staff the option of permanent remote work, or working from sites where a desk can be booked on an ad-hoc basis.

Synchrony looks beyond co-branded cards for growth

6/11/2021

Synchrony Financial's reorganization into five divisions gives the bank an opportunity to learn more about each industry and each partner's needs, says CEO Brian Doubles. The bank is known for its co-branded credit cards but is also offering an invitation-only rewards card of its own that will compete with cards from other banks.

Many US banks welcoming new CEOs

3/15/2021

Citigroup CEO Jane Fraser made history when she became the first woman to lead a major Wall Street bank on March 1, but many other banks have made changes to top leadership in the past few months. Brian Doubles will become CEO of Synchrony Financial on April 1; Kevin Cronin will take the helm at MUFG Americas Holdings Corp later this month; and former Consumer Bankers Association chairs Nitin Mhatre and Andrew Harmening have been tapped to lead Berkshire Hills Bancorp and Associated Banc-Corp, respectively.

Many US banks welcoming new CEOs

3/15/2021

Citigroup CEO Jane Fraser made history when she became the first woman to lead a major Wall Street bank on March 1, but many other banks have made changes to top leadership in the past few months. Brian Doubles will become CEO of Synchrony Financial on April 1; Kevin Cronin will take the helm at MUFG Americas Holdings Corp later this month; and former Consumer Bankers Association chairs Nitin Mhatre and Andrew Harmening have been tapped to lead Berkshire Hills Bancorp and Associated Banc-Corp, respectively.

Synchrony Financial acquires Allegro Credit

1/28/2021

Synchrony Financial aims to move further into point-of-sale and health care lending with its purchase of Allegro Credit, which has lending units for hearing aids, dental services and musical instruments. Synchrony will merge the dental and hearing aid units into Care Credit and will add the musical instruments unit to Payment Solutions, which lends money for big-ticket retail purchases.