Why Texas Roadhouse embraces takeout, avoids delivery
Takeout orders account for about 7% of total sales at Texas Roadhouse and the chain is seeing double digit-growth in to-go sales, fueled in large part by customers' desire to avoid a wait in crowded restaurants, CEO Kent Taylor said. The chain will continue to focus on growing its to-go business but will eschew delivery due to concerns about maintaining food quality, he said.