Industry News
Holly Lyke-Ho-Gland and Lauren Trees

Holly Lyke-Ho-Gland is process and performance principal research lead, and Lauren Trees is knowledge management principal research lead, both at APQC.

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What qualities lead to organizational resiliency?
What qualities lead to organizational resiliency?

Organizational resilience can be a vague concept, but research offers 6 concepts that define the term in practice -- and provide a path for companies to create skills, culture and actions in response. Read on for more.