Marlene Chism is a consultant, international speaker and the author of "Stop Workplace Drama" (Wiley 2011) and "No-Drama Leadership" (Bibliomotion 2015). Visit her at MarleneChism.com and StopWorkplaceDrama.com, and connect via LinkedIn, Facebook and Twitter.
Our brains and emotions affect leaders' decision-making. That's OK! Learn how to name and cope with these influences.
Conflict is tricky. The answer is to dig deeper, find out why a manager is averse to conflict and solve the problem.
Anger by itself is neutral -- it's how we process and learn from it that counts. Here are a few basic myths you'll want to debunk.
Conflict at work can be made worse if leaders don't listen, check their assumptions and take ownership for their role. Here's how to do better.
Anger is its form of pandemic facing our workplaces. How can we do better with ourselves and our teams?
How much capacity do you have for managing conflict? Whatever your current state, you can get better. Here's a path forward.
What do you control in a crisis? No matter what, you can lead yourself. Here's some practical advice on how.
What you can do to overcome feelings of defensiveness, whether they are your feelings or the other person's.
Feeling connected is good for people and workplaces. Don't destroy that possibility by ignoring people's talent or judging them unfairly.
This decade, resolve to be more discerning, in control of your thoughts and successful at handling conflict.