Surveys of institutions and startups alike reveal a trust gap that only transparency can begin to solve.

Self-serving leaders might get short-term results but, over the long term, key outcomes are negatively affected by selfish leaders’ actions.

Like a lifeguard, be fully present and vigilant, monitoring and coaching the quality of your work culture, every second of every day.

Your best self is when you’re living in alignment with your servant purpose and with your values and behaviors. You serve others nimbly, willingly and kindly, all the time.

Employees are not cogs in a wheel. Effective leaders express genuine appreciation and validation of efforts daily.

Our integrity is fragile. It’s only as good as every kept promise. Do what you say you will do, every day -- with colleagues, neighbors, family, and strangers.

Employees want to be treated with respect, and yet this occurs far too infrequently. How can we change this state of affairs?

What can an out-of-tune mandolin at a band concert tell us about the quality of our work environment and the degree of trust between and among team members?

What is your leadership philosophy? If you can't answer that, now's the time to craft one.

How your team members feel about their jobs, their leaders, their company and their customers drives their behaviors.