Great customer service is an easy way to increase sales
Forbes

Companies succeed by decreasing costs or increasing sales, and a focus on customers can increase sales without necessarily adding costs, says "Shark Tank" co-star Daymond John. "Where your success comes from customers is as follows: When you do for the customer everything you can do after you have done what you are supposed to do," he says.

How to help students develop a growth mindset
The Atlantic online

Telling children they are smart at a young age -- instead of praising their effort -- actually may have negative effects later in life, some education experts say. "When we give kids the message that mistakes are good, that successful people make mistakes, it can change their entire trajectory," Jo Boaler, professor of mathematics education at Stanford University, said at a recent conference.

Ex-Im Bank's charter expires, not likely to stay dead long
Fortune

The charter for the Export-Import Bank has expired, but many experts expect it to be renewed as part of the surface-transportation funding bill expected after the July holiday break. The bank, which will continue to service its loans, previously had received bipartisan support, but that has recently split along tea party lines.

Greek food sellers look to exports as economy worsens

Greek food companies offered samples of their olives, oils, spreads and cheeses at the Summer Fancy Food Show in New York City this week, as economic turmoil worsened at home. Some got their exporting start with help from EU trade programs, and all were focused on building exports. "There should be a Greek shelf in every supermarket in the U.S. Americans are a very open people, they want to try things from all over," said Trifon Fotiadis, CEO of Arosis.

Calif. governor signs school vaccination bill limiting exemptions

A bill banning exemptions from school vaccinations for personal and religious beliefs, but allowing medical exemptions considered appropriate by the California Department of Public Health, was signed on Tuesday by Gov. Jerry Brown. "The science is clear that vaccines dramatically protect children against a number of infectious and dangerous diseases," he said. The law will take effect on Jan. 1, 2016.

David Shing: Ads pale to content for millennials
Adweek

Content marketing appeals to Gen Y more than other advertising, AOL's David Shing says. He talked at Cannes Lions about avenues advertisers should take when targeting millennials, calling them "freaky for video."

How fashion brands can win men's loyalty

Fashion retailers including Gap and J.Crew have a chance to expand their brands by winning over men with personalized service, author and consultant Ken Cook writes. Turn store clerks into style consultants, use tech tools to create customer profiles, educate customers on style rules and reward them and their partners through loyalty programs, he advises.

Olympus Air helps mobile devices become better cameras
The Verge

Olympus is bringing its Air device, which transforms iOS and Android mobile devices into better cameras, to the U.S., starting at $299. The Air had previously been available only in Japan.

AstraZeneca partners with Eolas on smoking cessation therapy in $145M deal

AstraZeneca has agreed to collaborate with Eolas Therapeutics on the development and commercialization of Eolas Orexin-1 Receptor Antagonist, a smoking cessation treatment, in a deal worth $145 million. Under the terms of the agreement, Eolas is entitled to receive an undisclosed upfront payment, milestone fees and sales royalties.

Auto-makers, tech firms fight for control of next-gen connected car
MIT Technology Review

Carmakers are competing with technology companies such as Google and Apple for control of the connected vehicle, states this report, which chronicles the chase for creating a common operating system for the next generation of telematic software. Increasingly, companies are pursuing advanced automotive and computing systems. "We're arguing now you need supercomputing in the car," said Danny Shapiro of chipmaker Nvidia.

Video: Apple headquarters taking shape
9to5Mac

The so-called spaceship building that will be Apple's new headquarters in Cupertino, Calif., has started to rise, and so too are its $160 million auditorium, a parking structure and other parts of the campus. Another drone video shows the latest construction progress. Despite a change in the general contractor, the project appears to be on schedule to be completed next year.

Canada's climate efforts make case for U.S. approving Keystone XL, exec says
The HillReuters

Canada's pledge to reduce greenhouse gas emissions by up to 70% by 2050 and the Alberta government's proposed increase in the province's carbon tax give reasons for the U.S. to approve the Keystone XL pipeline, TransCanada Executive Vice President and General Counsel Kristine Delkus wrote in a letter to Secretary of State John Kerry this week. She noted that realizing these efforts would confirm the project's limited environmental impact.

JetBlue installs roof-top park at JFK’s Terminal 5

JetBlue's new park on the rooftop of John F. Kennedy International Airport is the first such park to be open to all passengers -- and their pets. The 4,046-square-foot park features food carts, a children's play area and synthetic grass for canine travelers.

Praise, criticism for departing Caesars CEO

Outgoing Caesars Entertainment CEO Gary Loveman received plenty of praise as well as criticism during his tenure. Loveman has been known to write personal notes to the families of top executives, extolling the virtues of his employees or thanking families for their support of key team members. However, some people, such as Nevada Gaming Commission Chairman Tony Alamo, have said Loveman provided "absentee supervision."