While it's easy to assume that talented sales representatives will become excellent sales managers, the opposite is often true, writes Yael Warman. Less-successful sales reps often have hard-won sales knowledge earned through failures and have more of a team-based mentality than top sales reps do.
Starting Sept. 1, Starbucks CEO Howard Schultz and another executive will focus their efforts on growing Starbucks' small, premium offerings, such as Roasteries coffee shops and Reserve Stores. The move leaves Starbucks coffee shops at the core but emphasizes how there may be less new growth there than in premium offerings.
The share of student loan borrowers using income-based repayment plans reached 20% in 2016, quadrupling in just four years, according to a new White House report. However, those with low debt who are most likely to default are lagging in their use of the plan, and experts say the government should do more to educate them about their options.
Driverless car technology is expected to make the roads safer and change how cars are owned, and insurers are already evaluating how the shift could affect premiums. "Change is coming and we need to get ahead of it," said Allstate CEO Tom Wilson.
Restaurant sales continue to rise, with Q3 category earnings projected to go up 10%, analysts say -- this contrasts with news of lower spending on clothing and other retail goods. "The millennial consumer is much more focused on purchasing experiences over goods," explained David Schiegoleit of U.S. Bank in Los Angeles.
A law signed by President Barack Obama last week calls for better tracking of cases of newborns exposed to heroin and opioid drugs and "safe care plans" for the infants and their families. Only nine states had been following a reporting mandate in a 2003 law.
Twitter marketing chief Leslie Berland is launching her first major push for the platform, aiming to clarify exactly why and how consumers should be using the site. In a blog post, she wrote that the company is taking steps to define who they are and why they exist, noting that "Twitter is where you go to see what's happening in the world right now."
L'Oreal will buy IT Cosmetics for $1.2 billion, the cosmetics company announced Friday. Under the deal, IT Cosmetics, which sells via retailers including QVC, Ulta Salon Cosmetics & Fragrance and Sephora, will become a part of L'Oreal's Luxe division, joining brands like Ralph Lauren and Giorgio Armani.
Mobvoi, a Chinese startup that plans to go head-to-head with Apple's smartwatch in the US market this year, is Google's first direct investment in a Chinese company since withdrawing from the online search business in that country.
The FDA awarded breakthrough therapy status to Pfizer and Spark Therapeutics' investigational hemophilia B gene therapy SPK-9001, a bioengineered adeno-associated virus capsid. The drug is being evaluated in a Phase I/II study as a potential one-time, intravenous treatment.
Sen. Deb Fischer, R-Neb., at The Independent Show on Monday discussed the lack of broadband availability for approximately 22 million rural consumers and the importance of reaching this market. Fischer spoke out about government regulations she said would limit rural broadband growth -- including net neutrality rules and the reclassification of internet service -- and urged regulators to loosen restrictions for small operators.
Engineers and researchers are looking to develop more eco-friendly cement to help address climate change, but codes and regulations are standing in the way of new alternatives. This article offers an overview of some of the geopolymers used to make cement with less carbon emissions.
Consol Energy announced plans to resume natural gas drilling in the Marcellus and Utica shale plays later this year. The company will put two rigs back in service to drill wells in Ohio and Pennsylvania.
Members of the real estate industry have praised the Federal Aviation Administration's new Small Unmanned Aircraft Rule, which makes it easier for agents and other businesses to use drones. "The rules ... will help more real estate professionals take flight, making the efficiency and innovation that drones have to offer available to a much broader base of operators," said Tom Salomone, president of the National Association of Realtors.
Joanne Shurvell describes her favorite London hotel day spas. Among her top choices is the spa at the Corinthia, which features 17 treatment rooms, a spa suite, nail studio, sauna, vitality pool, indoor swimming pool, ice fountain, heated loungers and private sleep pods.