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A leader's guide to staying in touch with employees
There are many ways to get an employee's opinion, whether it's in person, through surveys, in open meetings or by less formal means, say 10 leaders at startups. What's important is what you do with the information. "Don't just acknowledge the feedback -- let it guide your company to better results," said Nick Friedman of College Hunks Hauling Junk and College Hunks Moving.

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