Goldman Sachs' revenue and profit centers have eroded, in part because of regulation and electronic trading, and the task of restructuring and rejuvenating the company falls to CEO David Solomon. He's implementing the company's first multiyear strategic plan and emphasizing financial and bureaucratic efficiency, while Goldman has also relaxed its office culture, starting with the dress code.
Bei Bei, the giant panda who was born in Washington, D.C., four years ago, has returned to China to be part of a breeding and conservation program. Bei Bei's 16-hour flight included a specially designed crate that held 66 pounds of bamboo.
Top leaders have developed the self-awareness required to be who they truly "are in the moment" and speak and act without hiding behind a mask, writes LaRae Quy. "Authenticity requires the personal wisdom that comes from an inner journey to uncover our honest feelings and emotions," she writes.
Leaders can develop new skills by identifying them, observing who is already adept and taking small steps toward mastery, writes Ken Blanchard Cos. coach Joanne Maynard. "Developing a new skill or behavior takes your best effort, so focusing on just one development area at a time prevents you from getting overwhelmed or diluting your efforts," she writes.
New companies can grow and thrive in crowded markets by focusing on the core mission and using that as a guide in hiring, customer service and risk-taking, writes Jay Shah, CEO of Personal Capital. Success comes, he writes, "by staying focused, surrounding yourself with talented people, and committing to doing the right thing always."
Leaders need to set a "commander's intent" that gives team members a clear sense about why a task is important, what it will result in and where the boundaries are, writes Scott Eblin. "Remember, that although you're not giving explicit directions, you are providing clear direction," he writes.
Expect the 2020s to bring increased workplace use of virtual reality, the internet of things and artificial intelligence, writes HappyOrNot CEO Heikki Vaananen. Other changes to watch for include employees expecting a different workplace -- one with less stress and more of a place for a life outside of work.
Inclusivity is one of the values Tapestry Chairman and CEO Jide Zeitlin brings to the company as he seeks to put more women and minorities into leadership roles. "Until every employee can come and really feel as though they can bring their true selves to their job, you're not unlocking the potential of your workforce," says Zeitlin, who is one of seven African Americans atop an S&P 500 company.
While some retailers have shut down in-store pharmacies, others are doubling down on new technology and services to find success in the category. Market 32, Costco and Walgreens are among retailers that have introduced services to make health care more convenient, and others including ShopRite and Kroger are growing their offerings with dietitians and expanded screenings.
Leaders should do regular "I" checks by reviewing how often they use first-person references instead of "we" and other team-based words, writes Ken Downer. "If we hope to build trust, encourage engagement, and engender a strong, positive culture, we have to have an inclusive mindset in our leadership," he writes.
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