SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers

The growth of a wholesale distribution organization does not rely solely on the distributor’s strategic vision, geographic reach, physical assets, product selection, or market share. It also depends on its human capital.


How do you define improvement? How will you show it at work, in your community and with other people?

Uphill climb

Appreciative inquiry can help leaders work through periods of despair or other hardship.

Video call

Video calls reveal the difficulties that can arise whe we can see how people aren't paying attention.

How rigorously do you maintain your professional network?

Want to be a unicorn? Do the hard work of hiring with the future in mind.

Difficult relationships can be fixed, but it takes clear intentions and a willingness to set boundaries.


Don't go it alone, whether in sickness or in the workplace.

Office team

Rethink your office setup to allow for efficiency without siloing off managers.


To get better at giving feedback, start by getting better at asking for feedback.

The 3 Ns of persuasion

Learn about three concepts that can drive people to radicalism -- or pull them from the brink.

How would you best describe your relationship with delivering end-of-year reviews?


A pilot's actions on a recent flight show the power of leadership in action.

Create your own career success by taking initiative and embracing change.

How often do you overcommit and stretch yourself too thin?