SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers
3 things great leaders do before tough conversations

All great leaders who thrive in having these conversations embrace the use of a three-part formula: Standards + evidence + courage = direct dialogue.

So good that nobody notices

Too many brands forget about the customer as time goes on. Be more like Disney, instead.

Great leadership occurs in moments of empathy and caring

When a team and its leader aren't connecting, the way forward starts with the leader's empathy.

5 stages of relationship conflict

Learn to recognize when you're causing your own relationship drama in the workplace.

Are you a mentor magnet?

Mentorship is a two-way street, and good mentors have key characteristics that make them attractive to potential mentees.

Social media posts affect heart health -- and why leaders need to know this

How we express ourselves on Twitter can literally affect our health, and there's lessons for workplace leaders in that.

Are you developing the right leaders fast enough?

Circuit City's demise is a reminder that successful, charismatic leaders still have to develop leaders to succeed them.

Are your expectations getting the best of you?

Expectations are often not met because we make assumptions instead of paying attention.

What's inclusion mean in practice? And why is compassion so important to its success?

Next-level CHROs put people first

Treating people well is job No. 1 for HR chiefs.

Why CHROs, CIOs and CISOs should be working together

HR, IT and cyber chiefs all have a lot on their plates, and they should be working together on shared challenges and opportunities.

This Is why you need to be authentic in a fake world

What does authenticity mean today, and how can we live that way?

How to raise your curiosity quotient

There are simple ways you can be more curious about your work and the next big idea.

Being mindful can make you more generous to your colleagues

Learn about how meditation, mindfulness and a "culture of service" can improve the workplace.

 7 deadly sins of development planning, part 2

What if you planned the development of your employees with the same focus and rigor as you do business and strategic planning?