SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers
Are you leading with power or force?

How do you manage the toxic forces in your culture, and do you accept accountability for addressing them?

If you can make an earnings analyst laugh, you've got it made!

A study of earnings calls highlights the power of humor in business situations.

Avoid these classic leadership mistakes

Mistakes happen. Here's how you deal with the pressure.

5 ways you can overcome uncertainty to be successful

Mental toughness is the ability to break unproductive patterns of behavior. It is managing your emotions, thoughts, and behavior in ways that will set you up for success.

Now what? Navigating barriers in a post-merger workplace

Here are two steps to try if you're feeling stuck after a merger or acquisition.

5 ways to speak up and get your voice heard in meetings

Doing good work matters. But so does showing up and owning your space in the meeting and in the organization.

These gestures will improve your next presentation

Not enough instruction is given on how to gesture effectively during a presentation.This article aims to bridge this gap.

5 ways CEOs' lack of confidence affects middle management

What does CEO confidence mean for the rest of the organization?

How do you handle impatient customers (both internal and external customers)?

Last week's SmartBrief on Leadership poll question: How do you handle impatient customers (both internal and external customers)?

Customer experience excellence starts with a customer mindset

How do you get to excellent customer experience? Learn more from this video.

The art of inquiry

Inquiry is more than asking good questions. It is the purposeful act of seeking knowledge through questions.

Find your purpose

What is purpose, and how do you discover it?

3 ways to widen your circle of trust

Trust is the foundation of any healthy and successful relationship. This is especially true for leaders.

The perilous pursuit of leadership

In your aspiration to lead, beware the temptation of power. What are you in it for?

How ineffective delegation wastes time and hampers productivity

Securing a vendor or consultant is a clear example of how delegation works (or doesn't) in the real world.