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Choosing the online option for open enrollment

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SmartPulse — our weekly reader poll in Smartbrief on Workforce — tracks feedback from leading managers and HR practitioners. We run the poll question each Wednesday in our e-newsletter and feature analysis from Lance Haun, vice president of outreach for MeritBuilder, the main guy over at and a member of the SmartBrief on Workforce Advisory Board on this blog.

Last week’s poll question: It’s benefit open enrollment season. Are you using online tools to complete the enrollments?

  • Open enrollment is all online, 64%
  • Open enrollment is all on paper, 18%
  • Open enrollment is partially online, partially on paper, 13%
  • Open enrollment? What’s that?, 4%

“Who said HR departments are behind the times when it comes to technology? Nearly two-thirds of those polled have an online open enrollment program and less than 20% have to do everything by paper. Is this a push by HR departments to avoid double entering information or a push by vendors looking to cut costs and errors?” –Lance Haun