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What is really running your company?

The only thing you can control as a leader is how you show up, and it directly impacts the success of your company, writes Camille Preston.

4 min read

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Jim Collins gave leadership a phrase that’s become shorthand: Level 5 leaders look in the mirror when things go wrong and out the window when they go right. They take responsibility. They give away credit. Nearly every leader I work with wants to be that leader. Most of them already are, in the ways Collins meant.

Fewer check the mirror for a second thing: what they’re bringing into the room. Not credit. Not blame. Their operating state, and what it’s doing to the people around them, before a single word gets said.

The ripple you don’t see

That distinction is more consequential than it sounds, because a leader’s internal state does not stay contained to the leader. It moves through the organization, and it moves fast.

Stephen Porges’ (2011) research on the body’s threat-detection system describes how people continuously scan those around them for one signal: “Am I safe here?” We answer that question largely through what we observe: someone’s pace, tone, breath, the set of a jaw, long before we process what they’ve said.

Clarkson and colleagues (2020) reviewed 25 studies on leadership and emotional contagion and found what most executives suspect and rarely name out loud: a leader’s state moves through a room the way weather moves through a valley, fast and largely unannounced. Harms and colleagues (2017), in their meta-analysis on leadership and stress, found that the mechanism goes further: leader stress degrades leader behavior, and that behavior directly predicts the team’s stress and burnout. Not the market. Not the org chart. The leader.

This isn’t only visible in a crisis. It shows up in how a leader handles a hard conversation, a board question, an AI rollout nobody’s fully figured out or an ordinary Tuesday. The pattern is constant. It stays invisible because we’re trained to evaluate leaders on what they decided, not on the state that produced the decision.

Why it stays hidden

It isn’t a lack of insight that keeps this hidden. It’s that sustained pressure, held long enough, that stops registering as pressure. You cannot see the water you’re swimming in from inside it.

I learned this directly and spent months managing my own state while someone close to me made a decision that rippled through a system I was part of. I cared about the impact, even though I hadn’t caused it, and I couldn’t undo it. The only thing in my control was how I showed up. Some weeks, I worked at this daily and still gave myself a B-minus. This isn’t a credential you earn once. It’s a discipline, and some days a minute-to-minute one.

The daily practice

Clear yourself before you walk into the room. Then read the room you’re actually in. Name the tension out loud if you can. Then ask one question: What part of this is mine? Not to assign blame. To build the awareness that lets you choose your next move instead of defaulting to it. How am I contributing to the weather before I try to change it? Reset. Repeat.

The goal isn’t perfect composure. It’s enough awareness to have a choice, and to use it, deliberately, instead of finding out what was actually running the room from the results six months later: slower decisions, quieter meetings, people who stopped raising the hard thing.

Most leaders can tell you exactly what’s running their market. Far fewer can tell you what’s running them, and by extension, what’s running their company.

References

Clarkson, B. G., Wagstaff, C. R. D., Arthur, C. A., & Thelwell, R. C. (2020). Leadership and the contagion of affective phenomena: A systematic review and mini meta-analysis. European Journal of Social Psychology, 50(4), 785-801. https://doi.org/10.1002/ejsp.2615

Harms, P. D., Credé, M., Tynan, M., Leon, M., & Crossley, C. (2017). Leadership and stress: A meta-analytic review. The Leadership Quarterly, 28(1), 178-194. https://doi.org/10.1016/j.leaqua.2016.10.006

Porges, S. W. (2011). The polyvagal theory: Neurophysiological foundations of emotions, attachment, communication, and self-regulation. W. W. Norton & Company.

Opinions expressed by SmartBrief contributors are their own.

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