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When competence becomes camouflage

Your competence may be beyond reproach, but others may still see a decline in your performance, writes Denis Cronson.

5 min read

DevelopmentLeadership

competence

(Perawit Boonchu/Getty Images)

A chief executive, whom I’ll call Michael, answered his last email at 1:47 a.m.

At 6:30 the next morning, he sat at his kitchen table rereading the same paragraph of a board paper. Three times. The words were clear; the meaning would not hold.

By 8:00, he was chairing the meeting with his usual composure. The numbers were strong. His questions were precise. Nobody in the room would have described him as impaired.

Yet five hours of sleep had become normal. Patience had shortened. Strategic thinking had given way to constant execution. His wife said he was physically present but increasingly unreachable. A colleague described him as “more decisive, but less curious.”

Reflecting on all of this, Michael’s conclusion was sincere: “It’s a demanding period, but I’m managing it.

That was the blind spot: his continued performance had become evidence in his own defense. He had not lost the ability to work. He was beginning to lose the ability to interpret what the work was doing to him.

That is the paradox of high-performance decline: the most dangerous leader is not the one who lacks grit. It is the one whose grit keeps the decline hidden behind performance. As long as the results hold, the rising cost of producing them is easy to discount.

The reassurance trap

Leadership experts rightly encourage executives to step back and reflect. A recent SmartBrief article described reflection as a practice through which high performers gain clarity, humility and conviction.

That advice is sound. But it assumes the person doing the reflecting remains a reliable interpreter of their own condition.

High demand can quietly alter that reliability. Repeated success protects an identity built around endurance and reinforces the belief that the operating model still works. Reflection can then become less a source of truth than a sophisticated form of reassurance: This is temporary. I have always worked this way. My results prove I am coping.

These are not careless conclusions. They may be the most coherent explanations available to a mind that has adapted to strain. The more capable the leader, the easier it is to mistake compensation for capacity.

Pressure changes the instrument

Chronic physiological strain creates more than fatigue. Poor sleep, prolonged stress and inadequate recovery change how leaders interpret events and regulate their responses.

Sleep loss offers one clear example. Leaders may retain the ability to work while becoming less able to reconsider a judgment. A recent meta-analysis found measurable declines in working memory, inhibitory control and cognitive flexibility — the faculties required to hold complexity, weigh disagreement and revise a position. The result can be a leader who maintains pace while becoming less flexible, and sounds more decisive while becoming less accurate.

This is where strain becomes self-concealing: the condition that most needs detection may be weakening the faculties required to detect it.

Over more than two decades and thousands of executive assessments, I have repeatedly seen confident self-evaluations coexist with markedly different patterns in recovery, emotional range and decision-making behavior. This does not make introspection irrelevant. It makes it incomplete. Reflection needs an honest counterweight.

Performance drift hides in contradiction

Hidden decline rarely announces itself as failure. More often, different parts of the leader’s reality stop agreeing:

Performance versus effort. While output remains strong, work that once drew on genuine capacity now depends on stimulants, shortened recovery and continuous activation. The escalating cost of producing the same performance is itself evidence of drift.

Story versus signal. The leader’s narrative remains stable: I thrive under pressure. This is only a difficult quarter. But the evidence contradicts the reassuring story: the “temporary” period has become indefinite. A weekend no longer restores baseline.

Intention versus impact. The leader intends to project urgency and high standards. The team experiences impatience, unpredictability or emotional distance. The leader believes the strain is contained privately, but colleagues absorb it culturally.

This is where a private condition becomes an organizational one. A leader’s internal state appears in the team’s quality of attention, tolerance for ambiguity and the emotional climate around difficult decisions.

The cost of Michael’s compensation had become his team’s new normal: fewer questions, faster agreement and less challenge in the room.

Reconcile the contradictions

No single source — self-perception, feedback, wearable or blood test — tells the whole story. The task is to notice where they agree, or where they contradict the explanation you most want to believe. A reconciliation begins with three questions:

  • What am I still producing, and what does it now cost?
  • What pattern am I continuing to call temporary, exceptional or manageable?
  • What am I trying to project, and what are others actually experiencing?

Michael’s turning point wasn’t a collapse. It was a trusted colleague telling him, “You’re still getting everything done. But you’re no longer the same person doing it.

Michael didn’t argue. He sat with it for a moment, then asked the colleague to repeat it. Some part of him needed to hear it land a second time before he could stop defending against it. The strange part wasn’t the sentence itself, but that he recognized it immediately.

That recognition was what reflection alone had not produced: not a new fact, but a crack in the explanation he’d been living inside.

Continued output can remain convincing long after the capacity beneath it has begun to erode. Grit can preserve the performance. Reflection can preserve the explanation. But when who you are has quietly become inseparable from what you deliver, and strain has been normalized, drift can remain hidden.

Performance alone, then, is not the test. The test is whether what you are producing, what the evidence shows, and what others are experiencing still tell the same story.

Don’t just reflect. Reconcile the contradictions.

Opinions expressed by SmartBrief contributors are their own.

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